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You'll find many helpful knowledge base articles here. If you need assistance, please:
- email us at email@example.com
- call us at (800) 696-1393
My Widget Doesn't Work
There are two common issues that might be causing this. If your widget has never worked, it might be because you didn't copy the code completely. Something as simple as missing the first or last character can create a problem.
If you widget worked correctly in the past, there is a chance that your keyword may have been deleted by Texmarks for a variety of reasons.
If your widget is working, but the placement isn't as you'd like, that's out of our control, and you'll have to work with your site's code to get the placement the way you want it.
Please start a new support discussion for further instructions.