TextMarks wants to hear from you
You'll find many helpful knowledge base articles here. If you need assistance, please:
- email us at firstname.lastname@example.org
- call us at (800) 696-1393
About the subscription confirmation message
The TextMarks paid service includes the following text in the subscription confirmation message:
Msg&Data Rates May Apply; 1msg/wk; Txt HELP for help; Txt STOP to stop; T&C: t.41411.com
This text is all required by the cell phone carriers in order to adhere to the MMA Guidelines. If you advertise your keyword anywhere, you must also include this text in order to adhere with the MMA guidelines. Violation of these rules will result in immediate suspension and possible termination of your keywords.
Some customers have looked at the t.41411.com link and seen that TextMarks is mentioned there. This is a legal requirement due to the fact that TextMarks is the legal owner of the 41411 short code. However, our server logs have shown that link gets very little traffic, and we have taken efforts to strip away as much TextMarks branding as possible while still being compliant with the MMA guidelines and legal requirements.